Effective Date: August 19, 2025
ClassTutorLab (“we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy and Cookie Policy explains how we collect, use, share, and safeguard your information in compliance with US laws, including the CCPA, CPRA, COPPA, and applicable state privacy laws.
1. Information We Collect
A. Information You Provide:
- Name, email, and contact details
- Uploaded documents/files
- Payment information (processed via secure third parties; we do not store full card details)
- Communications with our support team
B. Information Collected Automatically:
- IP address, device type, browser, and location (when available)
- Pages visited, clicks, time spent, and interactions
- Referrer URLs, ad sources, and campaign performance data
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve our services
- Communicate updates, offers, and support responses
- Process transactions securely
- Monitor advertising effectiveness
- Detect and prevent security or technical issues
3. Legal Basis for Processing
We process data based on:
- Contractual necessity: To provide requested services
- Consent: For newsletters or marketing
- Legal compliance: To meet regulatory requirements
- Legitimate business interests: For platform improvement, security, and analytics
4. Sharing Your Information
We share your information only when necessary:
- Payment processors (Stripe, PayPal, etc.)
- Communication services (Google Workspace, Mailchimp, etc.)
- Analytics platforms (Google Analytics, Google Ads, etc.)
- Contractors working under confidentiality agreements
We do not sell or rent your personal information.
5. Data Retention
We retain personal information only as long as necessary to:
- Deliver requested services
- Meet legal obligations
- Resolve disputes
Inactive data is typically deleted after 5 years, unless legal requirements dictate otherwise. You may request earlier deletion by contacting us.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Remember preferences and settings
- Analyze traffic and performance
- Deliver personalized ads
You can manage cookies via your browser settings or opt out via the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) tools.
7. Your Rights (US Residents)
If you are a US resident, you have privacy rights under federal and state laws. These rights vary by state. If you believe your rights have been violated, you may file a complaint with your state’s Attorney General.
Examples of State-Specific Rights Include:
- California (CCPA/CPRA): Right to know, delete, correct, limit, or opt out of the sale/share of personal information.
- Colorado, Connecticut, Delaware, Montana, New Jersey, Utah, Virginia, and others: Rights to access, correct, delete, and opt out of targeted advertising or profiling.
- All states: Right to not be discriminated against for exercising these rights.
To exercise your rights, email [email protected]. We respond to verified requests within applicable state timelines (generally 45 days, extendable as necessary).
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to request deletion.
9. Changes to This Policy
We may update this Privacy & Cookie Policy occasionally. Changes will be posted with the new “Effective Date.” Continued use of our platform indicates acceptance of updates.
10. Contact Us
Email: [email protected]
Phone: +380639901091
Address: Sharykova street, 43 bldg., 4 apt., Kharkiv city, Kharkiv region, Ukraine, 61047